On this page you'll find our Terms & Conditions, and Privacy Policy

TERMS & CONDITIONS

Effective Date: 31 August 2023
Company Name: Thelmo Ltd

These terms and conditions outline the limitation of processing your data.

Visiting the Platform
We (or the web space provider) collect data on each visit to our website (so-called server log files), which include:name of the website visited, file, date and time of the visit, data amount transferred, information on a successful call, browser type as well as version, operating system of the user, referrer URL (the page visited before), IP address and the requesting provider as well as the following, if a mobile end device is being used:country code, language, name of device, name of operating system and version.We use these server log files only for statistical evaluations for the purpose of optimizing our services and in order to guarantee the stability and operational security of the website. When personal data (such as the IP-address) are stored the legal basis for this is Art. 6 para. 1 lit. c. GDPR based on our legal obligation for data safety or Art. 6 para. 1 lit. f. GDPR based on our legitimate interest of quality assurance.

Liability for Content
The contributions to the web pages are only for general information. We make every effort to ensure the correctness and up-to-datedness of all information and data contained on the website in accordance with § 7 Abs.1 TMG. However, no guarantee is assumed for the correctness, completeness, topicality or quality of the provided information and data in accordance with §§ 8 to 10 TMG. The liability for the content of the retrievable information is excluded, as far as it is not deliberate or grossly negligent misinformation. Obligations to remove or block the use of information in accordance with statutory law remain unaffected. However, we are only liable from the moment of our knowledge of a specific infringement. We will immediately remove these contents if we become aware of any such legal violations.

Liability for links
We are not responsible for the content of websites accessed via hyperlinks. The content of the linked pages is the sole responsibility of their operators. The contents of these internet pages do neither reflect our personal opinion nor do we monitor such internet pages and therefore we do not guarantee the correctness, completeness and availability of the content. When initially establishing the hyperlink, we have checked the foreign content to determine whether a possible civil or criminal liability is triggered by it. However, we are not obligated to constantly review the contents to which we refer, for changes that could give rise to a new responsibility. It is only when we have ascertained or were notified by a third party that certain content to which we have provided a link triggers a civil or criminal liability, we will cancel the reference to this internet page insofar as this is technically possible and reasonable.

Storing and Deleting Data
The data are deleted if you withdraw your consent and/or such data are no longer necessary for the purpose of processing. We or the engaged third party services delete your data according to the following criteria: Time and completion of requests, settings provided by third party providers etc. Furthermore, we store your data if we are obliged to do so in accordance with legal retention periods.

Privacy Statement for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.However, in the case of the activation of the IP anonymization on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the operator of this website. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data.You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the Website (including your IP address), as well as the processing of such data by Google by downloading the browser plug-in available at the following link and install http://tools.google.com/dlpage/gaoptout?hl=en.

Copyright
The content and works created by the operator of this site on these websites are subject to UK copyright law. All third party contents are marked as such. Copying, processing, distribution and any kind of exploitation beyond the limits of copyright require the written consent of the respective author or creator. Copies of these pages are only permitted for private-, but not for commercial purposes.

Cookies
Our website partly uses so-called technical cookies for a user friendly and technical adequate presentation of the website. Cookies are small text files which are stored on your device and in your browser.Most of the cookies we use are so-called session cookies. After the end of the session these cookies will be deleted automatically. The session cookies are used in order to associate successive page requests with the individual users, who at the same time access our website. Other cookies will be stored on your device until you delete them. These cookies enable us to recognize your browser during your next visit.

OPT-OUT:
You can adjust your browser to notify you, before you receive a cookie or to decide to accept cookies on a case-by-case basis, to completely or partly exclude all incoming cookies and to activate the deletion of cookies automatically when the browser is closed. You may manage many online advertisement cookies provided by companies via the American web page http://www.aboutads.info/choices/ or the web page of the European Union http://www.youronlinechoices.com/uk/your-ad-choices/. We would like to inform you that the usage and especially the convenience of usage without using any cookies may be limited.In the event personal data are processed such processing is based on Art. 6 para. 1 lit. f. GDPR with our legitimate interest of the presentation of a user friendly and technical correct website, or, where required, your consent (legal basis Art. 6 para. 1 lit. a. GDPR).

Contacting us via emails
If you send us any requests via email (info@thelmo.co) or otherwise contact us your details in this request, including the contact data, name, email address and other data provided respectively, are processed by us in order to deal with your inquiry or to be able to contact you at a later time for follow up questions. These data are processed only on the basis of your consent (legal basis Art. 6 para. 1 lit. a. GDPR) or on the basis of an initiating or existing business relationship with us (legal basis Art. 6 para. 1 lit. b. GDPR).


PRIVACY POLICY

Effective Date: 31 August 2023
Company Name: Thelmo Ltd

Introduction
Welcome to Thelmo Ltd ("we," "us," or "our"). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your information when you use our website and web app. By accessing or using our services, you agree to the practices described in this policy.2. Information We Collect2.1

Personal Information We Collect
When you create a profile on our website or web app, we collect certain personal information, including your email, name, company name, usernames, contact preferences, and client's physical addresses. This information is used for the purpose of analysis to improve our services and user experience. We do not process sensitive information. 

Usage Information and Cookies
We use cookies and similar tracking technologies to gather usage information about our website and web app. This includes information about your device, IP address, browsing actions, and patterns. This data helps us understand user trends and how our services are being used, so that we can improve our services. Like many businesses, we also collect information through cookies and similar technologies, such as Log and usage data, device data and location data. You can manage your cookie preferences through your browser settings.

How We Use Your Information
We use the collected information for the following purposes:

- Personalization and User Account: To create and manage your user account, personalize your experience, and provide customer support.
- Analysis and Improvements: To analyze user behavior, trends, and preferences to improve our website, web app, and services.
- Communication: To respond to your inquiries, send important updates, and provide information about our services.To request feedback: We may process your information when necessary to request feedback. 

Sharing Your Information
We do not sell your information to any third parties. Where we collect personal data from you, it may be necessary for us to transfer your personal information outside of the European Economic Area (“EEA”) to our service providers and business partners located outside the EEA. We may share your information with:

- Third-Party Service Providers: We work with trusted third parties, including web hosting, website hosting, login services, and analytics providers, to facilitate our services.
- Legal Requirements: If required by law or to protect our rights, we may disclose your information to regulatory authorities or law enforcement agencies.

Your Choices
- Account Information: You can update or delete your account information at any time. To do so, please contact us at info@thelmo.co.
- Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings.

Third-Party Services
We use third-party services for cloud computing services, data analytic services, data storage providers, website hosting service providers, user account registration and authentication services. We may share your information with Google Maps Platform APIs, such as Google Maps API and Places API. These services are hosted in the US, UK and EU, ensuring your data is protected by relevant data protection laws.

Security Measures
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method can be completely secure.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights
You have rights concerning your personal information, including the right to access, correct, and delete your data. If you have any questions or requests regarding your rights, please contact us at info@thelmo.co.

Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from them. 

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date at the beginning of the policy indicates when the latest revisions were made.

Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@thelmo.co

Address: Thelmo, 1st Floor, Gallery Court, 28 Arcadia Avenue, London, N3 2FG

Thank you for trusting Thelmo Ltd with your personal information.